Terms of Use

Welcome to Hilo Makhbaz Bakery’s online store! By accessing and using our website at https://www.hilomakhbaz.com, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our services.

  • Acceptance of Terms: By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms of use. If you do not agree with any part of these terms, please do not use our services.
  • Use License: Hilo Makhbaz Bakery grants you a limited license to access and make personal use of this website. This license does not include any resale or commercial use of our services or content; any collection and use of product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
  • Intellectual Property Rights: All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Hilo Makhbaz Bakery and is protected by Indian and international copyright laws.
  • Restrictions: You are prohibited from reproducing, duplicating, copying, selling, reselling, or exploiting any portion of our services without express written permission from Hilo Makhbaz Bakery.
  • Delivery: Hilo Makhbaz Bakery delivers bakery and restaurant products within India only. Delivery times may vary depending on your location and product availability. You are responsible for providing accurate delivery information. In case of incorrect details leading to non-delivery, additional charges may apply for re-delivery.
  • Accuracy of Information: We strive to provide accurate and up-to-date information on our website; however, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.
  • Limitation of Liability: Hilo Makhbaz Bakery shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use our services.
  • Governing Law: These terms are governed by the laws of India. Any dispute arising out of your use of this website will be subject to the exclusive jurisdiction of the courts in India.
  • Changes to Terms: Hilo Makhbaz Bakery reserves the right to modify these terms at any time without prior notice. Your continued use of the website after such changes constitutes your acceptance of the new terms.
  • By using our website, you agree to abide by these Terms of Use. If you have any questions about these terms or our services in general, please contact us at mail@hilomakhbaz.com

Shipping Policy

1. Shipping Areas

Currently, we offer shipping services primarily within Jammu & Kashmir. Our delivery options are tailored to meet the needs of our customers in various locations:

  • Same-Day Delivery for Srinagar: For customers located in Srinagar, we provide same-day delivery on all orders placed before 4 PM. This means you can enjoy your favorite baked goods and fast food fresh from our kitchen without having to wait!

  • Delivery for Locations Outside Srinagar: For areas outside of Srinagar, please allow 2 to 7 days for delivery. We strive to ensure that your order arrives as quickly as possible while maintaining the quality and freshness of our products.